About the role
Job Title:
Desktop Support Engineer MSP
Location
: Princeton, NJ
Job Summary
We are seeking a Desktop Support Engineer with Managed Service Provider (MSP) experience to provide technical support for desktops, laptops, hardware, software, and end-user IT environments. The ideal candidate should have strong troubleshooting skills and experience supporting multiple users, clients, and technologies in a fast-paced MSP environment.
Responsibilities
- Provide Level 1 and Level 2 desktop and end-user technical support.
- Troubleshoot hardware, software, network, printer, and peripheral issues.
- Install, configure, and support Windows desktops and laptops.
- Manage user accounts, passwords, and access-related issues.
- Support Microsoft 365, Outlook, Teams, and other business applications.