About the role
Job Overview:
Collaborate with pre and post award stakeholders to manage the coordination, planning, and implementation of Patient Recruitment and Retention support operational plans on larger, multi- region studies or programs. Communicate with sponsors and project teams to implement and monitor impact of the recruitment/retention tactical plan; make proactive operational and tactical recommendations as needed based on study performance. Collaborate with internal teams and external providers to deliver all appropriate tactics associated with the recruitment/retention strategy. Represent IQVIAs Patient Recruitment at site/sponsor-facing meetings (i.e. KOM, IM, F2F/LL, etc.) to present strategy/rationale, train CRAs and site staff, and conduct recruitment support workshops as required. Ownership for study KPI and financial performance. Act as senior oversight for large studies / programs leading a team and taking overall ownership for study performance.
Essential Functions:
• Work together with the strategy team to translate recruitment and retention strategy into operational and tactical plans to positively impact recruitment and retention rates for assigned projects • Serve as internal consultant to project teams to implement operational recruitment plans on new and/or existing projects needing recruitment and retention services • Manage the scope of work, objectives, quality of deliverables, and other activities of assigned projects (based on scope, may co-manage or independently manage these projects) • Serve as primary operational project contact for patient recruitment and retention programs with sponsor (or as escalation point where acting as oversight) to ensure appropriate communication channels are maintained and reporting schedules adhered to as required • Management of assigned project budget(s) to meet financial and company goals (realization targets) • Coordinate operational and tactical related project activities for study team and sponsor to ensure that overall project milestones are met • Develop and implement risk management plans for minimizing impact on project objectives and deliverables • Other duties as assigned by Management • Maintain knowledge of current recruitment trends, vendors, and technologies to increase productivity and recommend additional support as needed • Leverage internal intelligence to support and refine strategy on assigned projects • Provide technical expertise as able in support of project specific and interdepartmental training efforts • Support continued process improvement to ensure quality in the department.