The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience
This team supports the infrastructure that powers the AI revolution—working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform
The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development
As a Senior Specialist Field Engineer at CoreWeave, you will play a vital and dynamic role. You will have the opportunity to demonstrate thought leadership and engage hands-on throughout our customers’ entire lifecycle
From establishing their Kubernetes environment to developing proofs of concept, onboarding, and optimizing workloads, you will lead innovation at every turn
Serve as the primary technical point of contact for customers, establishing strong technical relationships and ensuring their success with CoreWeave’s cloud infrastructure offerings, focusing on networking technologies within high-performance compute (HPC) environments
Collaborate closely with customers to understand their unique business needs and create, prototype, and deploy tailored solutions that align with their requirements
Lead proof of concept initiatives to showcase the value and viability of CoreWeave’s solutions within specific environments
Drive technical leadership and direction during customer meetings, presentations, and workshops, addressing any technical queries or concerns that arise
Act as a virtual member of CoreWeave’s Networking product and engineering teams, identifying opportunities for product enhancement and collaborating with engineers to implement your suggestions
Offer valuable insights on product features, functionality, and performance, contributing regularly to discussions about product strategy and architecture
Conduct periodic technical reviews and assessments of customer workloads, pinpointing opportunities for workload optimization and suggesting suitable solutions
Stay informed of the latest developments and trends in Kubernetes, cloud computing and infrastructure, sharing your thought leadership with customers and internal stakeholders
Lead the prototyping and initiation of research and development efforts for emerging products and solutions, delivering prototypes and key insights for internal consumption
Represent CoreWeave at conferences and industry events, with occasional travel as required- Proven track record with building customer relationships, communicating clearly and the ability to break down complex technical concepts to both technical and non-technical audiences
If you’re driven by innovation, thrilled by the possibilities of what specialized compute can enable, and eager to be part of a team that’s shaping the future, then CoreWeave is the place for you
You love to help solve challenging technical problems
Experience with managing infrastructure networking, Kubernnetes CSI management, and private networking concepts
Fluency in cloud computing concepts, architecture, and technologies with hands-on experience in designing and implementing cloud solutions
B.S. in Computer Science or a related technical discipline, or equivalent experience
Familiar with NVIDIA GPUs typically used in AI/ML applications and associated technologies such as Infiniband and NVIDIA Collective Communications Library (NCCL)
You’re an expert in managing conflict and achieving mutually beneficial technical outcomes
You’re curious about the latest and greatest technologies in the AI space
7+ years of proven experience as a Solutions Architect, Field Engineer, Engineer, Researcher, or Technical Account Manager in Cloud Infrastructure focusing on building distributed systems or HPC/cloud services, with an expertise focused on infrastructure networking
Expertise with a broad range of networking technologies and topics, with a familiarity to understand the needs and use cases is it relates to securing and enabling high performance networking engironments
We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren’t a 100% skill or experience match
Applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157
Or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency
Experience with building solutions across multi-cloud environments
Client or customer-facing publications/talks on latency, optimization, or advanced model-server architectures
Code contributions to open-source inference frameworks
Experience with scripting and automation related to network technologies
