About the role
JOB DESCRIPTION
Job Summary
JPMorganChase is hiring top talent to join the growing CIB Technology organization within Digital & Platform Services / Data Analytics, building production AI agents on NEO that leverage the firm's scale, data, and full-service advantage to deliver measurable impact across the Commercial & Investment Bank and Payments. As a Senior AI Application Engineer, you'll design, productionize, and operate LLM-powered agents on NEO (the firm's agent runtime PaaS on AWS/Azure), partnering closely with business, product, and engineering teams in a fast-paced environment. Core Selling Aspects (Why this role)
You'll build and ship agents that real businesses depend on, not demos. NEO already runs a federated portfolio of production agents — forecasting, anomaly detection, log analysis, with sales fulfillment and voice-of-client close behind — and you'll add to it. You'll work across CIB sub-LOBs and Payments, using NEO's runtime, retrieval, and memory primitives plus platforms such as Databricks and the GenAI Gateway, and apply MLOps for automation, continuous delivery, and compliance with AI/ML control expectations. NEO is the firm's agent runtime: it gives agents secure execution, agent-to-agent (A2A) communication, MCP-based tool access, a managed memory layer, and permission-aware, auditable operation in a regulated environment. Your job is to turn that platform into shipped agents.