About the role
Director -Forward Deployed Engineer is a Senior strategic technical leader who will shape the future of AI-powered solutions for Citi Payment Express. This role sits at the nexus of cutting-edge applied AI, modern software engineering, and high-impact client engagement — demanding both technical depth and the ability to translate complex business challenges into transformative production systems. We're seeking an exceptional engineer-leader who thrives in ambiguity, operates with urgency, and brings the rare combination of hands-on technical excellence and proven people leadership.
In this role, you will drive the build-out and delivery of CPX in multiple markets, working directly with stakeholders and deliver measurable business value. You'll lead cross-functional initiatives that span platform engineering, security, full-stack development, and AI tooling usage — ensuring every solution is production-grade, scalable, and aligned with enterprise standards. As both a builder and a leader, you'll mentor a high-performing engineering team while remaining deeply involved in architecture, code, and delivery. Your work will directly influence how Citi leverages AI to serve clients, streamline operations, and maintain competitive advantage in a rapidly evolving landscape.
Responsibilities: